data analytics solutions

data analytics and artificial intelligence

Why is it Important to Incorporate AI in Your Data Solutions?

Artificial Intelligence is now revolutionizing the field of data analytics by offering granularity, scalability and speed that is impossible to be achieved by any other means. With the integration of Artificial Intelligence, the business sector is expected to create a value of $2.9 trillion and increase work hour productivity to 6.2 billion hours. Here are …

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Customer Service Analytics - Site Lantern

Why should Businesses Invest in Customer Service Analytics

With countless opportunities to interact with businesses, modern customers yearn for personalized, efficient, and immediate responses and experiences. According to surveys, 32% of the customers would end their relationship with a brand after one bad experience or unsatisfactory interaction. As customer retention is cheap and impactful and as the business’s flywheel depends on it, customer …

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Conversational Analysis Site Lantern

Driving Business Performance with Conversational Analysis

Nowadays, customers expect constant contact, personalization, prompt response and quick action on their feedback. Conversational analysis is a data analytics method that makes this possible by deriving insights from human speech using Artificial Intelligence. It gives businesses the ability to process both verbal and non-verbal communication and create a rewarding conversational analysis funnel. All the …

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Data-driven strategies to Improve Website Performance

Data-Driven Strategies to Optimize your Business Website

Websites are integral to any business. Creating a website is just one part of the present digital world. Every business’s goal is to maximize profit and a well-designed, highly-efficient website plays a crucial role in helping companies to achieve that. Fortunately, data analytics solutions can be utilized to improve the outlook of the website and …

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