predictive analytics

Conversational Analysis Site Lantern

Driving Business Performance with Conversational Analysis

Nowadays, customers expect constant contact, personalization, prompt response and quick action on their feedback. Conversational analysis is a data analytics method that makes this possible by deriving insights from human speech using Artificial Intelligence. It gives businesses the ability to process both verbal and non-verbal communication and create a rewarding conversational analysis funnel. All the …

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Predictive Analytics: Why Does It Matter?

Predictive Analytics is a technique of Data Analytics that analyzes current and historical data to make predictions or informed guesses about future events or outcomes. Predictive Analytics is widely used across industries owing to its versatile and broad nature. The potential of Predictive Analytics is immense for business organizations as it provides myriad advantages from detecting fraud to …

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